Industries
Last-mile installation
From sale to powered-on installation.
The last mile, digitized: prospect KYC, office verification, warehouse dispatch, guided installation with proof, and after-sales tickets. Offline in the field, scripted at the office.
- Presale & KYC funnel
- Verification & approval
- Serialized inventory
- Guided installation
- After-sales & warranty
Before FieldKi
Paper-run installations: slow, leaky, unverifiable.
A good installation means the right unit, at the right customer, installed to standard — with proof.
On paper, sales wait days for verification, warehouses run on phone calls, and the only proof is a photo in a chat group.
Verification delays stall sales. Stock mismatches frustrate agents. Service tickets fall through the gaps.
The result: ghost installations, unbillable weeks, stock you can’t trust — and churn you discover months later.
What we offer
The last mile, end to end.
From the first doorstep conversation to after-sales, years later.
- 01
Presale & KYC funnel
Agents register prospects with structured KYC — ID photos, GPS, household info — and move them through funnel stages: lead, demo, approved.
- Structured KYC
- ID + GPS capture
- Funnel stages
- Pipeline per agent
- 02
Verification & approval
Every file raises a verification ticket at the office. Eligibility checked, corrections requested with precision — and approval notifies the nearest warehouse and the agent, instantly.
- Verification tickets
- Correction requests
- Eligibility rules
- Instant notifications
- 03
Serialized inventory
Every unit scanned at every hand-over — warehouse, van, customer. Stock visible across all warehouses, mismatches surfaced on their own.
- Serial scan-out
- Multi-warehouse visibility
- Custody chain
- Discrepancy alerts
- 04
Guided installation
The task walks the installer through it: serial scan, photos of the finished setup, GPS, customer signature. Half-done can’t be submitted. Works offline.
- Serial scan
- Photo proof
- GPS + signature
- Works offline
- 05
After-sales & warranty
A malfunction becomes a ticket the moment it’s reported — routed to the right technician with the unit’s history attached. Fix, replace or escalate: tracked to resolution.
- Malfunction tickets
- Technician dispatch
- Unit history
- Warranty tracking
What it can look like
An installation’s journey, end to end.
Field on one side, office on the other, automation in between.
- In the field
Doorstep KYC
The agent registers the customer — ID photos, GPS, household info — and the funnel tracks them from lead to approval. All offline.
- At the officeApproval gateSent-back loop
Verification at the office
A ticket, not a pile: eligibility checked, corrections sent back to the field naming exactly what to fix.
- Automatic
Approval dispatches everything
The nearest warehouse and the agent are notified instantly. The unit is reserved; the installation task is created.
- In the field
Scan out, install, prove it
Serial scanned at the warehouse, installed at the customer’s home — photos, GPS, signature. The task won’t submit half-done.
- Automatic
Activation on submission
The unit is marked deployed, the warranty clock starts, stock is decremented. Billing starts the same day.
- At the office
After-sales closes the loop
A malfunction raises a ticket, routed to the right technician with full history. Fixed, replaced or escalated — never lost.
The outcome
What changes for an installer.
No ghost installations: nothing counts without serial, photos, GPS and signature.
Billing starts the day of installation, not the week after.
Stock, installs and tickets in one place — across every warehouse and market.
See FieldKi on your installation operation.
Bring one product and one region — we’ll map your flow and show you week one.