Workflow digitization for field operations
Digitized workflows,
between field and office teams
FieldKi turns back-and-forth between the field and back offices into scripted digital flows. Creating predictability, replicability and the foundations to scale.
Offline-first Android app · Implemented with your team · Most of our clients start from pen and paper
FieldKi
Back onlineToday’s tasks · synced
- Onboarding #148 — file complete
- Collection visit — payment recorded
- Medical survey — completed
All synced
Review ticket already raised at the office.
The problem
Unscripted processes are unscalable and costly.
Paper forms, WhatsApp photos, in-call decisions leave no structure behind. Not controllable, not analysable, not improvable.
Digitized and scripted, the same process produces structured data and predictable input/output streams: the foundation for better decisions, better management, happier customers.
Paper form
WhatsApp group
Spreadsheet
The product
Set the steps, build the forms, map the flow.
Each step collects data. Data has pre-defined possible values. Each value triggers or suggests pre-defined next steps. That’s what you’re building: a map.
Flow Builder
Define the process steps. Set how they connect to each other
- 10+ building blocks: field tasks, office to-dos, commissions, emails, etc.
- Customizable if/then connectors
- Configurable auto-assignments
- AI nodes
Form Builder
Define the forms that need to be completed at each step.
- 20+ question types: photos, e-signatures, GPS, barcode scans, etc.
- Conditional paths that adapt to each answer
- Answers trigger business actions automatically
Objects & Actions
Flows don’t just collect data — they run your business.
- Clients, contracts, units and payments built in
- Completing a step is the business action
- No retyping, no reconciliation, no parallel spreadsheets
The ping-pong, digitized
If it goes back and forth, it can flow.
The field submits, the office reviews, something goes back, something gets approved. FieldKi scripts that rally — every pass recorded, every return automatic.
- Customer onboardingRegister, contract, deploy — one visit, fully offline.
- Equipment installationInstalled, activated and billable before the technician leaves.
- Contract approvalFrom doorstep to active contract in one visit.
- Stock auditCount everything. Trust the numbers.
- Payment collectionEvery visit recorded, every outcome routed.
- Complaint resolutionEvery issue tracked to resolution.
- Quality controlInstalled, checked, approved — or sent back.
- Last-mile deliveryDispatched, tracked, confirmed at the door.
How we work
Implemented with your team.
Holistic implementation services — from first mapping to field rollout, starting from wherever you are.
- 01
Map it with your team
We sit with the people who run the process — in your office and in the field — and build the first version together.
- 02
Run it in the field
Your agents and office staff work through real cases on the real flow, from day one.
- 03
Refine it from field feedback
What the field reports becomes changes in minutes — drag and drop, live for everyone at once.
Industries
Built deep into your industry.
We don’t stop at generic forms. For each industry we digitize the whole journey — with the reviews, calculations and follow-ups that make it yours.
- tasks & tickets processed
- 2,000,000+
- answers collected in the field
- 150,000,000+
- countries with active field teams
- 20+
FAQ
Questions, answered.
Does FieldKi really work offline?
Yes. The field app is offline-first and runs on affordable Android phones. Agents work all day with no signal — forms, photos, signatures — and everything syncs the moment they’re back online.
Can we change a flow once it’s live?
That’s the point. An extra question, a new validation step, another unhappy path — added with drag and drop, live for everyone at once. No developers, no new project, no waiting.
How long does it take to get started?
We map your first flow with the people who actually run the process, put a first version in the field in days, and refine it from real cases. Most of our clients start from pen and paper.
What does the AI actually do?
It pre-checks what the field submits before a person reviews it: are the answers consistent with each other, are photos and documents legible, is anything missing. Reviewers see flags instead of a pile — and every decision stays human.
Do we have to replace our existing systems?
No. FieldKi can run your process end to end on its own business objects — clients, contracts, payments — or feed what the field captures into the systems you already use.
Your process already exists. Let’s script it.
Bring one process and one region. In a 30-minute call we’ll map it together and show you what it looks like as a flow.